Frequently Asked Questions

See our frequently asked questions for all you need to know about the use, maintenance and care of your appliances.
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How do I find my product number code?

Your product model number is located on your appliance serial plate. How to read the numbers on your serial plate:
(1) The model number, use this to search for user manuals or repair and service etc.
(2) Product Number Code (PNC), use this when searching for spare parts for your appliance.
(3) Serial Number, unique to your appliance.

Sample image of serial plate

Sample image of serial plate

Where can I find the serial plate?
The serial plate is located in different areas depending on the type of appliance.
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